Royal Mail warning: Retired police officer left ‘devastated’ by £3,000 message scam

Royal Mail regularly updates its scam warnings online with different emails and messages circulating. One scam that many Britons are receiving asks for an outstanding postage fee to be paid. A former police officer has spoken on his experience, which lost him £3,000.

“I thought ‘how can I tell my wife and family? Will they laugh at me and say how stupid are you.”

He added that he felt “helpless” and that this scam is one or everybody to be aware of.

He continued: “I wouldn’t class myself as vulnerable, I have a precious life of explaining to people what to do and I got caught.

“If you have any doubt whatsoever please just put the phone down, don’t explain yourself.”

– ask for payment before an item can be released for delivery

– prompts you to open a link or document

– asks you to send a text message or call a phone premium rate phone number.”

The company asks customers to protect their information by never sending sensitive, personal information, security details or credit card numbers by email or clicking on a link in an email you are unsure about. 

Tips to avoid being caught in a scam involve turning on the spam filter on your email account.

Royal Mail said: “If you receive a suspicious email or discover a Royal Mail branded website which you think is fraudulent, please let us know by completing our online form

“If you have been the victim of a payment scam, you can get a crime reference number by reporting it to your local police station.”

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