Product recalls are issued when a retailer or brand has found a fault with an item. This means that it is unsafe for customers to use and so it is withdrawn from shelves. If a customer has already bought the item, they must usually return it to a store for a full refund.
TIME Cables recommended that customers “check with your installer that these products have not been used with such applications”.
The company also gave advice to shoppers on what to do next if they have already bought one of the cables affected.
It said: “If in doubt regarding your installation stop using it immediately and please consult a qualified electrician or contact the TIME Cables helpline or email address below.”
The helpline number is 0800 531 6287, while the email address is [email protected]
The product could be sold at Halfords, B&Q, Travis Perkins, and Staples.
According to Electrical Safety First, the product does not comply with the requirements of the Low Voltage Directive and the wire strands can break due to flexing causing sparks, which can then cause electric shock and fire.
The models affected are a six-way two metre cord extension socket with individually switched sockets in soft plastic transparent packaging, measuring approximately 340mm x 150mm.
SMJ Electrical said: “If you believe you have an affected product stop using it immediately and contact the retailer for further advice.”
Electrical Safety First, who often releases product recalls on its website, added: “Electrical Safety First strongly recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.”
Additionally, Argos recalled an electronic product last month.
The TCP Smart Wi-Fi 2 Gang socket, in white, is unsafe to use as it has a high risk of electrical shock due to incorrect electrical wiring instructions and design flaws.
Argos advised customers who have already bought the product to stop using it immediately, unplug all devices, and contact TCP on 0808 2752669.
The retailer added: “We have an alternative product available to offer as a direct replacement for this socket.
“Thank you in advance for you co-operation in this matter and we apologise for any inconvenience caused.”